Privacy Policy

Who we are

Our website address is: https://thegoodplants.store

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. You can manage or disable cookies through your browser settings.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What Personal Data We Collect

We may collect the following types of personal data when you use our site or services:

• Full name
• Email address
• Delivery address
• Phone number
• Payment information (processed securely via third-party providers)
• Browser cookies and IP address (for website analytics and marketing)

Who we share your data with

We do not sell your personal information. We only share your data with:

• Logistics providers (for delivery)
• Payment processors (e.g., Stripe, PayPal)
• Marketing tools (e.g., Google Analytics, Meta Ads)
• Government authorities, if required by law

We do not sell your personal data to any third party. All third-party services are required to protect your data and use it only for the intended purpose.

How We Use Your Personal Data

We use your information to:

• Process and deliver your plant orders
• Contact you regarding your order or customer service issues
• Send promotional emails (only if you opt in)
• Improve our website experience and services

We will not use your personal data for purposes beyond what we tell you, unless you give us additional consent.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

How We Protect Your Data

We implement appropriate security measures to prevent unauthorized access, disclosure, or modification of your data. Our website is protected by SSL encryption.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your Rights

Under Singapore’s PDPA, you have the right to:

• Access your personal data
• Correct any inaccurate data
• Withdraw your consent at any time
• Request deletion of your data (subject to legal requirements)

To exercise these rights, please contact us at:
[email protected] about your orders or inquiries

Contact US

If you have questions about this Privacy Policy or our data practices, please reach out:

The Good Plants – Contact Us or email us at [email protected].

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.